A Skilled Profession
Given the complex nature of their job, facilities managers need to be skilled in a raft of diverse areas, from compliance and regulatory matters, to financial planning and leadership.
Our professional competency framework seeks to benchmark core FM skills in order to set minimum standards and exemplars within the industry. The framework forms the foundation for our CPD programme and is used in the assessment and accreditation of Certified members (CFMANZ).
Reflecting the diversity of an FM’s role, the framework is made up of 13 core competencies, divided into three categories:
Click here for a summary of the professional competency framework.
A. Operations & Maintenance
Demonstrates an understanding of the technical aspects of how a facility works.
B. Facilities Management Planning
Can compile and action a facilities management plan.
C. Health & Safety
Demonstrates the ability to manage health and safety systems, including the mental health of their teams.
D. Technology & Innovation
Can demonstrate the implementation of a contemporary technological solution that improves the FM function.
E. Compliance & Regulatory
Ensures that the facility fully complies with laws and regulations.
F. Commercial Acumen
Understands how FM can impact the financial situation and performance of the organisation.
G. Strategy & Leadership
Inspires and gets the best out of staff/contractors that they lead, and demonstrates skills in leading people.
J. Property Management
Manages property from a strictly lease based point of view, potentially as the owner’s representative.
L. Procurement & Contract Management
Manages the procurement life cycle, including contract administration.
M. Environmental Stewardship & Sustainability
Demonstrates an awareness of contemporary trends in sustainable FM practice.